Include:
· A professional looking front page with your company name, address and logo.
· Contents page.
Include an interesting introduction explaining:
· What product or service you have chosen and why?
· What price you are going to charge - high, medium or low and why?
· Where you are going to operate from - the area and why?
· How you are going to promote your business?
· The important highlights of your plan
Market Research
Give a brief background on the market you have decided to operate in. You can discuss the economy in brief relating to your business.
Determine the total market potential:
· Define exactly who your potential customers will be in general terms e.g. for a bottle store it will be people that drink alcohol. · Determine the total market spending power or the potential for your product in rands e.g. each customer spends approximately R100.00 per month on liquor. · Define the area you are going to market in e.g. Natal, Durban, or PMB.
Include:
· Surveys - in this section include market research surveys that you have done.
· General research - how many homes in the area, population count etc.
· Statistics - obtained from Human Sciences Research Council etc.
· Maps of the area you are going to operate in.
Swot
· Do a "SWOT" analysis of your business and yourself - what is going to make your business different and better. · Do a "SWOT" analysis of all your main competitors, including an estimation of their market share.
Define your specific target market/niche.
· Who are your customers?
· Geographical parameters.
· Discuss all factors that could exert an influence on your market - race, ages, income patterns etc.
Calculate your expected market share
Do a forecast of:
· Poor
· Average
· Best-case scenario.
· What is your expected monthly and annual turnover?
List your business goals or objectives going into:
· Short term goals, medium term goals, long term goals
· You can include your personal goals here.
Develop a promotional plan so that you can achieve your marketing goals
How are you going to promote your business?
· Newspapers
· Internet
· Pamphlets
· Public Relations
· Customer Service
· Free samples
· Competitions, radio advertising, word-of-mouth, door-to-door etc.
· Make sure you include the cost price of each method of promoting your business.
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